We have created for you a list of questions and answers that most customers often ask.
Do you have any connection to the perfume manufacturers?
There is no connection between “Scent Line” and the perfume makers. We at “Scent Line” work independently and at our discretion. Each name, perfume, manufacturer and pictures of the perfumes are intended to describe the original perfume from which we were inspired to create our fragrance.
Is it safe to buy from you?
of course! Since we are transparent in all our information, and clearly reflect what the process involves and how the bottles are filled, you can be sure that you will receive the product as described.
Is your site secure?
Definitely! Our site is secured with one of the highest levels of encryption. And we do not store any credit card information in our website.
Have your products been tested on animals?
All our products have not been tested on animals and will not be tested on any animal ever! We are against this, and we hope that all the other companies in the world will join the our opinion.
How i can pay for the products?
We allow you to pay for our products in a variety of options:
1. By international credit card
2. Bank transfer (for big orders only)
3. Western Union
What types of deliveries do you offer?
- Standard WorldWide Shipping – usually takes 7-30 days
- Express WorldWide Shipping – usually takes 3-14 days
How recommended to use oil-based perfumes?
Oily perfumes are perfumes that stay close to the body, but stay longer and radiate in their own way, it is recommended to spray and apply the oil-perfume at several points.
1. Pulse points in the body (such as: neck and palms).
2. Hair – You can spray directly on the hair in the area of the hairline and then with your hands gently “‘wipe” your hair. Alternatively you can spray the oil perfume on the hand and then “wipe” with the hands gently the hair in the area of the allowances and the hairline.
It is important to note that our oil perfume consists a unique formula that includes a blend of quality oils such as jojoba oil, coconut oil and sweet almond oil. These oils are considered healthy oils for skin and hair.
We strongly advisable to avoid splashing directly on clothes to avoid oil stain that may appear on the clothes.
How recommended to use alcohol-based perfumes?
Alcohol-based perfumes are perfumes that are brewed by us with the help of the best quality raw materials that are imported from European countries such as: France, Italy and Switzerland.
You can use our alcohol-based perfumes in the same way as you are using the perfume of any company or other manufacturer that you purchase at the pharma chains or any other store.
* We recommend spraying on yourself at least 3 splashes in the front and back neck area. If you are used to splashing in more areas feel free to splash there too.
Is it possible to change or cancel my order?
The order can be changed or cancel as long as the order is not packaged and shipped. For making any change to your order or cancel the order, please contact us by phone (WhatsApp or Messenger) at +972533477160 or through the “Contact Us” page, and we will be happy to help you in any way we can.
It is important to note that once the order has been packed, the order cannot be changed as the order has been packed according to your personal order.
For your convenience, you are welcome to ask us any question and anything that interests you, before completing the order, after the order, you will be notified of the beginning of the product packaging, any order that is packaged, is final.
Can you make a custom perfume?
Definitely! We can develop new scents, try to recreate existing scents and customize perfumes according to customer request.
Unfortunately, at this time we are unable to provide a custom perfume making service due to various projects. Once we have a “drop” of time, we will gladly offer you this service as well.
If you are a business / company / factory owner and you are interested in developing a new scent for your product or improving an existing scent, feel free to contact us for advice and a quote.